Privacy Policy | Sanaya Bangladesh
Read how Sanaya collects, uses, and protects your personal information when shopping for authentic Korean beauty and skincare products in Bangladesh.
Last Updated: June 2026
Welcome to Sanaya (“we,” “our,” or “us”). At Sanaya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and shop on SanayaBD.com.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you use our website, place an order, contact us, or subscribe to our communications, we may collect the following information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Delivery Address
- Billing Address
- Payment Information (where applicable)
Order Information
- Products purchased
- Order history
- Delivery preferences
- Transaction details
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Verify transactions and payments
- Provide customer support
- Respond to inquiries and requests
- Improve our website and services
- Personalize your shopping experience
- Send order updates and delivery notifications
- Inform you about promotions, offers, and new products (if you choose to receive them)
- Prevent fraud and maintain website security
3. Order Processing & Delivery
To complete your orders, we may share necessary information such as your name, phone number, and delivery address with trusted delivery partners and logistics providers.
Your information will only be shared to the extent necessary for order fulfillment and customer service.
4. Marketing Communications
With your consent, we may send:
- Promotional offers
- New product announcements
- Beauty tips and recommendations
- Special discounts and campaigns
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.
5. Cookies
Sanaya uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep items in your shopping cart
- Analyze website traffic
- Improve website performance
- Enhance user experience
Most web browsers allow you to manage or disable cookies through browser settings. Please note that some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss or theft
- Misuse
- Disclosure
- Alteration or destruction
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
7. Third-Party Services
Our website may use trusted third-party services for:
- Payment processing
- Website analytics
- Marketing tools
- Delivery and logistics services
These providers may have their own privacy policies governing how they handle information.
We are not responsible for the privacy practices of third-party websites or services linked from our website.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Delete your personal information (where legally permissible)
- Opt out of marketing communications
To make such requests, please contact us using the information provided below.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer service
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our policies
When information is no longer required, we take reasonable steps to securely remove or anonymize it.
10. Children’s Privacy
Sanaya does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features.
Any updates will be posted on this page along with the revised “Last Updated” date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Sanaya
Website: https://sanayabd.com/
Email: [email protected]
Phone: +8801568827235
Facebook: https://www.facebook.com/sanayabd/
Your Trust Matters
At Sanaya, protecting your privacy is as important as providing authentic Korean beauty products. We are committed to handling your information responsibly, securely, and transparently.
Sanaya — 100% Authentic Korean Beauty Delivered Across Bangladesh.